Privacy Policy · Kujera

Kujera respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have when you visit our website or purchase our furniture.

1. Information we collect

We collect information you provide directly and information collected automatically when you use our site.

Information you provide

Account & order details: name, email address, phone number, billing address, shipping address, and order history.
Payment information: payment details are processed by our secure payment partners. We do not store full card numbers on our servers.
Communications: messages you send through our contact form, customer support, or marketing preferences.

Information collected automatically

Device & usage data: browser type, IP address, pages viewed, referring URLs, and interactions with the site.
Cookies & similar technologies: small files used to remember preferences, keep your cart active, and understand site performance.

2. How we use your information

Process and fulfill orders, including delivery coordination for furniture items.
Provide customer support and respond to inquiries.
Send transactional emails such as order confirmations, shipping updates, and return status.
Improve our website, product assortment, and shopping experience.
Detect fraud, abuse, and security incidents.
Send marketing communications where you have opted in. You may unsubscribe at any time.

3. Legal bases for processing

Where required by law, we process personal data based on one or more of the following: performance of a contract (fulfilling your order), legitimate interests (site security and analytics), compliance with legal obligations, and your consent (for optional marketing).

4. How we share information

We do not sell your personal information. We share data only with trusted service providers who help us operate our business, such as:

Payment processors
Shipping and logistics partners
Email and customer support tools
Analytics and hosting providers

These partners may access personal data only to perform services on our behalf and must protect it appropriately. We may also disclose information if required by law or to protect the rights, safety, and security of Kujera, our customers, or others.

5. Cookies

We use essential cookies to enable core site functionality, including shopping cart persistence. We may also use analytics cookies to understand how visitors use the site. You can control cookies through your browser settings, though disabling certain cookies may affect site functionality.

6. Data retention

We retain personal information for as long as needed to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for accounting and warranty purposes.

7. Your rights & choices

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of certain information
Object to or restrict certain processing
Withdraw consent where processing is consent-based
Request a portable copy of your data

To exercise these rights, contact us through the Contact page. We may need to verify your identity before responding.

8. Security

We use administrative, technical, and organizational measures designed to protect personal information. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. International transfers

If you access our site from outside the country where our servers or service providers are located, your information may be transferred internationally. We take steps to ensure appropriate safeguards where required.

10. Children's privacy

Our services are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us data, please contact us so we can delete it.

11. Changes to this policy

We may update this Privacy Policy periodically. The date at the top of this page shows when it was last revised. Material changes will be posted on this page.

12. Contact us

For privacy-related questions or requests, reach us via the Contact page.